We understand the past few weeks have been difficult as our normal routines and habits have been interrupted. As we begin to reopen our office to our patients, we wanted to share what we have implemented as additional precautions to address any concerns regarding the Coronavirus and your dental visit. While many things have changed, one thing has remained constant: our commitment to you and your family’s safety.
Our office has always followed infection control recommendations made by the American Dental Association (ADA), the Center for Disease Control (CDC), and the Occupational Safety and Health Administration (OSHA). Since the beginning of the pandemic, we have been closely monitoring the activities of each of these agencies to ensure we adhere to any updated rulings and additional guidance.
You may experience some changes at your next dental appointment to ensure the care you receive is both safe and comfortable. These changes are to ensure the safety of our patients and team. For example:
· We have installed medical grade HEPA air filtration systems throughout our office to help safeguard our patients and our team.
· Prior to any appointment, patients and family members will be pre-screened for COVID-19 related symptoms including a temperature reading. Staff will be screened daily for the same symptoms. All patients must have a temperature less than 100.4 degrees to be seen.
· To limit the number of people in our office at time, we are allowing only one parent in a room at a time and to only bring the scheduled child to their appointment. The family member will be required to wear a face mask or covering during their child’s appointment.
· We have removed all magazines, toys, and other hard to clean materials from our waiting room. Please bring your own reading material or child’s favorite toy to their appointment.
· We are staggering appointment times to limit the number of people in our office at one time. This will give us enough time to properly disinfect the operatories and maintain social distancing between patients. This might mean that you’re offered fewer options for scheduling your appointment.
· At least every hour we will be disinfecting high patient touchpoints in the reception area and restroom including counter tops, doorknobs, sinks and other high traffic areas. Hand sanitizer will be available throughout the office and we recommend frequent use.
· We are prioritizing appointments for the first few weeks to patients with existing dental problems, pain or urgent cases. Please be patient with us, as we doing our best to get patients scheduled and rescheduled as soon as possible.
· Please notify us before your appointment if there are any changes to your employment or insurance to ensure you are seen on time.
· To see patients in a timely manner, please confirm your appointment and arrive a few minutes early.
We appreciate your understanding as we implement these universal precautions to safeguard the health of our patients, their family and our team. We are so excited to reopen our doors and can’t wait to see everyone again. If you have any questions, please don’t hesitate to call our office at 214-774-9906.